We have an exciting opportunity for a Case Manager to join a growing team, apply today!
- Part time temp engagement to end of June 2025
- North Brisbane Location
- Competitive hourly rate
The role:
This is a meaningful role for Case Workers or experienced Support Worker who have worked with budgeting with their clients. If you are passionate about community support, then this is the role for you! As a Financial Resilience Worker, you will support individuals and families experiencing financial stress and hardship. This role will provide guidance and practical assistance to help service users build financial resilience, access material aid, and navigate available support services.
This role does not involve financial counselling, legal advice, or handling complex financial matters
Key responsibilities will include:
- Preparing applications for financial assistance, including No Interest Loans (NILS).
- Connecting individuals to Financial Counsellors, legal services, and other relevant support networks.
- Referring clients to specialist services for issues such as mental health, homelessness, and domestic & family violence.
- Provide financial conversations ranging from early intervention to crisis support. Assess individual circumstances and equip service users with tools to manage their finances.
- Deliver financial literacy education through budgeting support, resilience-building strategies, and group training sessions.
- Assist in accessing grants and financial relief, including utility and rental support.
- Facilitate referrals and service connections, ensuring individuals can access emergency relief, community organizations, food banks, and other essential services.
A successful candidate will need to demonstrate:
- Diploma (or higher) in Community Services or equivalent experience.
- Blue Card required
Completion of:
- CHCFLE301A – Work with clients needing financial literacy education
- CHCFLE302A – Educate clients in fundamental financial literacy skills
- CHCFLE303A – Educate clients to understand debt and consumer credit
If you meet the above requirements and are interested in this role, please forward your cover letter and resume in WORD format quoting reference number CFFRDB to apply@windsor-group.com.au or contact Charlie Falvey on (07) 3211 0001.
Windsor Group is committed to equal employment opportunities and providing a safe, inclusive, and supportive workplace where individuals and diversity are encouraged. As a social enterprise, Windsor Group provides expert advice, HR services, executive search, and recruitment services for executive, permanent, and temporary/contract roles across commercial, government, and non-profit sectors.
