Individual Giving Manager

Windsor Group has been commissioned by The Prince Charles Hospital Foundation (TPCHF) to manage this important assignment. Windsor Group is a profit-for-purpose providing expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across nonprofit, commercial and government sectors.  

The Prince Charles Hospital Foundation (TPCHF), through its initiatives of The Common Good and the Tradie Health Institute, exists to “enable people to live healthier for longer”. Through the power of the collective, they support patient care initiatives and facilitate the work of incredible researchers who are dedicated to making breakthroughs in the areas of  heart disease, lung disease, mental health and ageing conditions. 
  
A well respected and known charity, the Foundation has a strong focus on research, and actively engages with the community, philanthropists and the corporate sector to generate funding for new and on-going projects that are innovative, and purpose driven. 
  
Researchers rely on time to make medical discoveries that go on to save lives. Our goal is to provide them with as much time as possible in the hopes of changing lives for the better. 
 
“Every extra hour of research gets us one step closer to a medical breakthrough.” 

Company Website

ACNC Profile

Windsor Group and TPCHF are both committed to equal-opportunity employment practices. Applications for the position of Fundraising – Individual Giving Manager will be assessed on merit and selected applicants invited to interview. An offer of appointment will be made to the applicants whose written application and interview responses best demonstrate their ability to meet the requirements of the role. 

Sustainability, innovation and passion are key words that align with the mission and vision of TPCHF. Under the new stewardship of CEO, Steve Francia, the organisation is planning for a period of significant growth and has identified the need for additional skillsets to complement the existing dedicated team and drive their philanthropic capabilities & community engagement reach to new levels. 
  
TPCHF is well thought of within the Brisbane community and wider Southeast Queensland region. With established brands and clear direction, they are well poised to increase their funding impact to advance medical care and improve patient outcomes. 

This is a newly created role, and you will be joining an existing fundraising team at TPCHF. With specialist skills in the design and execution of mass communication based fundraising programs including supporter acquisition, scheduled appeals, and re-activation programs you will be comfortable navigating this environment. 

TPCHF has a passionate team who are committed to the mission and vision of the organisation and willingly jump in to help where needed. Your ability to engage at varying levels and connect with people throughout the organisation is a skillset you have and will see you thrive in this environment. 

The Individual Giving Manager is part of the Philanthropy and Fundraising team and reports to the GM Philanthropy and Fundraising. The role is responsible for creating and executing strategies to grow income from individual donors – through the single gift, regular giving and mid value programs. Your challenge is to acquire donors, engage and retain them, and to convert them to higher levels of giving (e.g., regular giving, mid-value, major gift, gift in Will) to maximise lifetime value. 

The Foundation is embarking on an exciting period of growth, and the Individual Giving Manager has a vital role to play. Over the next 12-18 months, you will be laying the foundation for growth. During this time, you will be leading initiatives including:  

• Implementing a donor-centric and data-driven approach 
• Developing supporter journeys 
• Improving the existing program: acquisition, appeals, supporter care, regular giving  
• Developing a mid-value donor program 
• Preparing for high-volume regular giving acquisition in FY26 

You’re not alone: 

• The GM Philanthropy and Fundraising will fully back and support you, including coaching and training as needed. 
• You will manage a team of three, including a Database and Donor Administrator, to assist with program and database administration, data requirements and reporting. 
• You will have the support of the Marketing, Communications and Engagement team, and external suppliers. 

• A degree in Marketing, Communications or related discipline. 
• Minimum 3 years’ experience in developing and implementing individual giving strategies and campaigns. 
• Management, evaluation and reporting of programs. 
• End-to-end management of projects/appeals, on time and within budget. 
• Strong analytical and problem-solving skills, with experience in data-driven strategy. 
• Excellent communication skills. 
• Expertise in donor-centric fundraising language and principles. 
• Highly organised, able to multitask and prioritise work, with strong attention to detail. 

• Ability to work autonomously, and as part of a team. 
• Mindset of innovation and continuous improvement. 
• Able to manage and coordinate multiple stakeholders, including internal resources and external suppliers (e.g., creative, print, fulfilment). 
• Experience and confidence in using a CRM system, ideally in Raiser’s Edge. 

Position Description Document

When submitting your application, ensure your application includes: 

• An up-to-date resume (in Word format) 
• A covering letter (in Word format) outlining your interest and expertise relevant to the role 

• Submit your application quoting reference number MCFRNG to apply@windsor-group.com.au. For more information please contact Mike Conroy on 07 3211 0001. Your application will be acknowledged by email within one business day. 

View the Live Job Advertisement and Apply Here