Board Directors – Multicap

Multicap started with five families working together to create a better life for their sons and daughters with disabilities and has now expanded to become a leading disability service and mental health provider throughout Queensland, northern New South Wales, and Victoria.  The Multicap Group comprises four organisations Allinto (Co-ordination Support), Arbourwell (Housing), Open Minds (Mental Health) and Multicap Services (disability services) which share a central corporate services function. 
  
For more than 60 years, the team at Multicap has been working to provide disability services and support to people living with complex or high needs. In 2021 Multicap acquired Open Minds which has been providing mental health services to Queenslanders for over 110 years.  Combined their extensive range of services is designed to help people expand their capabilities, live independently, and connect with their community and support networks.  The Multicap Group uses its extensive infrastructure and social enterprises to provide employment and support services, that are funded by NDIS support packages, private funding and government grants.  All services delivered by the Multicap Group are aimed at helping people achieve their goals and live the life they want. 
  
Today, services reach over 2,500 people throughout Queensland, northern New South Wales, and parts of Victoria. The Multicap Group organisations are continuously developing their range of services and using innovative approaches to support people with some of the most complex disabilities and health issues in our society. Whatever disability and mental health services they need, Multicap is committed to being there for them in all ways, always. 

Client Website

ACNC Profile

Multicap are a member of Ability First Australia, a national collective that works to influence government and society in creating a more inclusive society.  Multicap has developed specialised accommodation in Northern NSW, and Queensland and looking to expand their accommodation portfolio into Victoria.  Multicap Ltd is a financially sound organisation with a significant asset portfolio, looking to continue its growth trajectory. 

The aim is to have the new Directors join us early in 2025 (late January / early February) so they attend our strategy summit in March (13, 14 & 15 March) and make a meaningful contribution.    

 Organisation Plans for the Future 

• Aggressive growth strategy involving mergers and acquisitions as well as organic growth. 

• Aggressive asset management to maximise affordable housing for people with disability and mental health issues. 

Challenges 

• Balancing strategic growth without compromising the quality-of-service delivery. 

• Staying mission-focused in a highly commercialised market. 

 
Culture                                                     

• A professional Board with a broad range of experience and skillset. 

• Collegial, collaborative, and conciliatory. 

• Strong executive team that is trusted by the Board. 

• A highly capable and long-serving CEO. 

Role Responsibilities: 

• Board meets in person 6 times per year on a Friday morning from 8.00am to 11.30am. 

• Brisbane-based organisation but can be based in other States or Territories as there are video conferencing facilities available 

• Must attend in person a minimum of 3 meetings + the annual strategy retreat held in March. 

• Required to sit on at least one Board sub-committee. 

• Remunerated position. Directors can access salary packaging with NFP conditions to maximise the spending power of their stipend 

• Averaging out the commitment across the year of attendance and preparation for Board and Committee meetings, participation in a two day strategic summit, contact with customers and staff, occasional liaison with external bodies there is an expectation that the role would take a commitment of approximately three hours a week (150 hours a year) 

• Someone with a strong commercial background at an executive level within a large international organisation is highly desirable 

• Entrepreneur with extensive board experience 

• Both Board members need to have strategic vision and experience in growing a customer-centric business (the industry is of less importance) 

• A passion for making life better for people with disability and mental ill health 

• Are comfortable in meeting and socialising with people who have a disability and mental ill health 

• Financial Management 

• Marketing 

• Business Development 

• Health care 

• Disability or aged care sector knowledge 

• Service delivery/logistics in a customer-centric organisation 

When submitting your application, ensure your application includes: 

• An up-to-date resume (in Word format) 

• A covering letter (in Word format) outlining your interest and expertise relevant to the role 

Submit your application quoting reference number DBBRDS to apply@windsor-group.com.au. For more information please contact Dylys Bertelsen on 07 3211 0001. Your application will be acknowledged by email within one business day. 

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