General Manager (Operations)

Windsor Group has been commissioned by Australian Childcare Alliance Queensland (ACA) to manage this important assignment. Windsor Group is a social enterprise providing expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across nonprofit, commercial and government sectors.  

Australian Childcare Alliance Queensland (ACA Qld) is a not-for-profit organisation committed to ensuring that every Queensland child has the best start in life. As Queensland’s peak body for the sector, our membership represents close to 900 early learning (childcare) services, employing an estimated 16,500 early childhood educators and teachers who educate and care for around 190,000 children of 250,000 parents. 

We advocate for the interests of children and families. We represent Approved Providers and operators in ensuring that families across Queensland have access to quality, affordable and accessible early childhood education and care. 

The association has existed in various forms for more than 30 years and is run by a Management Committee. The Management Committee consists of owners, operators and managers of early learning services who have extensive knowledge and experience in the fields of early childhood, education and training, and management. 

We work with members, state and federal governments, regulatory authorities and other stakeholders to ensure that the sector adopts a coordinated approach that delivers the best outcomes for children, families and service providers. 

Client website

Windsor Group and Australian Childcare Alliance Queensland (ACA) are both committed to equal opportunity employment practices. Applications for the position of General Manager (Operations) will be assessed on merit and selected applicants invited to interview. An offer of appointment will be made to the applicants whose written application and interview responses best demonstrate their ability to meet the requirements of the role. 

The ACA Qld Management Committee (11 volunteers) is responsible for providing leadership and managing the operations of the association. The Management Committee is made up of Approved Providers and operators of early learning services throughout Queensland, who have a breadth of experience that spans early childhood, education and training, and management. 

The GM is responsible for providing high level administrative and project support to the Executive Committee of Australian Childcare Alliance Queensland. The GM is to oversee the overall operations and performance of ACAQ, ensuring that it runs efficiently, effectively, and in alignment with the ACAQ’s goals and strategic objectives.  

• Highest Membership – continue to sustainably build membership base. 
• Stakeholder Engagement – Connect with members from large to small. Engage with existing and potential new sponsors. 
• Advocacy – continue to advocate to government & represent the sector in Qld as a peak body.  
• Funding Opportunities – continue to source possible funding opportunities. 
• Strategic Plan – Current plan ends 2023. Strategic planning to be finalised 

Key Relationships

• Internal staff – in particular Strategic Project Manager, Office Manager, Training & Operations Manager-RTO & ACA Qld Management Committee (11 volunteers)
• Members (791) – big providers (i.e Sparrow) & mum & dad’s centres
• Sponsors (Guild Insurance, Hesta, Child Super, Bunnings/Office Works etc)
• Government – Federal, State, Local

Position Description

• Strong understanding of advocacy and working with a board, governments, stakeholders & members. 

• Operationally focused, innovative self-starter and solutions driven. 
• 5yrs+exp. in a leading General Manager or operations role. 
• Experience in Community or NFP sector desired.  
• Demonstrated knowledge of Early Learning/Childcare or similar regulated field. (Ideal) 
• Ability to acquire and stay up to date with current Early Learning/Childcare reforms, policy and legislative requirements. 
• Proven ability to effectively manage, coordinate and lead a team. 
• Ability to drive the organisation forward operationally in systematic & people management 
• Strong advocacy and leadership skills  
• Demonstrated experience in budgeting, risk & compliance, HR & WHS. 
• Excellent interpersonal communication skills with ability to consult, negotiate and liaise with a diverse range of stakeholders. 
• High level problem solving, decision making and attention to detail. 
• Blue card required 
• Drivers license required  

When submitting your application, ensure your application includes: 

• An up-to-date resume (in word format) 
• A covering letter (in word format) outlining your interest and expertise relevant to the role 

Submit your application quoting reference number AOMGAC to apply@windsor-group.com.au. For more information please contact Adam Oakhill on 07 3211 0001. Your application will be acknowledged by email within one business day. 

View the live job advertisement and apply here